YoYo Wallet

Yo-Yo Wallet

What is Yoyo Wallet?

Yoyo Wallet is an app you can use on your mobile phone to pay for food and drinks in University catering outlets*. You can top up your Yoyo credits online using a credit or debit card or link the app directly to your card.

The University and Yoyo Wallet have been working in partnership to bring you an app which allows you to pay quickly, safely and get rewarded for your loyalty. Yoyo Wallet means no more cards, no more cash and no more loyalty cards.

*It is not accepted as a payment method in the Students’ Union.

How do I get Yoyo Wallet?

Download Yoyo Wallet for Android, or Yoyo Wallet for iOS.

Yoyo Wallet is not currently supported on Windows or Blackberry devices.

Where can I use Yoyo?

  • Cardiff: Cafe @ Atrium, Mingle Foodcourt
  • Glyntaff: Matrix Cafe, Zone Foodcourt
  • Newport City: Café, Foodcourt
  • Treforest: Stilts Foodcourt, Coffee Kiosk, Crawshays and Library Kiosk, USW Sport Park

How do I pay using Yoyo?

The cashier will scan the QR code shown on the ‘Pay Now’ screen when you get to the till.  If you use Yoyo top-up, you will need to ensure that you have enough credit in your Yoyo account to make payment.

If you do not use Yoyo top-up, your transaction will be debited directly from the card you have linked to your Yoyo account.

Are there any hidden costs when paying with Yoyo?
Yoyo is (and will always be) completely free to use. In fact, you save money by having access to the latest catering offers via the Yoyo app.

How do I collect loyalty stamps
You automatically collect loyalty stamps on your virtual stamp card via the app, when you make qualifying purchases. You can see which stamp cards are available by clicking on the ‘STAMP CARDS’ icon in the app.

Where are my rewards and how do I redeem them?
When you complete a stamp card on your app, you will receive a Yoyo Voucher, which you can access via the ‘Rewards’ screen. Select the reward you would like to redeem and scan the QR code at the till.

What kind of debit / credit cards can I link to my Yoyo account?
You can link any debit or credit card (Visa, Mastercard or American Express).

Can I track my spending?
Yes. Once the payment is authorised, you’ll be issued with an in-app receipt.

How can I contact Yoyo?
There are more FAQs on the Yoyo website or if you have any queries, you can contact Team Yoyo at [email protected]